7 Ways to Reduce Write-Offs

A write-off is more than a book entry. It is a loss on the job, where the firm is paying for the privilege of servicing the client. Do all members of your team understand that we are literally losing money every time a write-off occurs?

In most firms, the percentage of write-offs for the year is considered to be low overall and not a concern. However, we should still look at the
reasons that we have write-offs on individual clients. We might be surprised by the real reasons and analyze them. Do the numbers show trends? If so, we need to be aware and make informed decisions instead of just assuming that it is a training issue.

Benefits to your firm:

• Increased monthly billing
• Improved client satisfaction
• Increased team efficiency

Who Should Attend?

• Managers
• Practice Managers
• Partners