About Us

About Us

Empowering Accountants

We are Practice Management experts and problem solvers for accounting firms. Our mission is to help accountants achieve a work/life balance by supporting them with the tools and training to reduce work hours and stress.

Empowering Accountants was founded by Dorothy Christopoulos after working exclusively with accounting firms for over 20 years.  We provide practice management support for firms in the areas of debtors, workflow, WIP and strategic problem solving.  Our approach is very hands-on to ensure that changes are lasting and results focused.

We support firms by combining specialist solutions with implementation, team training and mentoring.  Lasting change can only be achieved if the team understands the changes and are supported in the implementation process.

Empowering Accountants provides recommendations, actions, accountability, training and mentoring to implement change in accounting firms. We drive the process, so that you don’t have to. We have observed that results improve when accountants receive training in essential skills and are provided with scripts to deal with challenging client conversations.

Proven steps to great results:

  1. Diagnose the problems at their source and identify recommendations.
  2. Decide on actions, priorities, and timing.
  3. Communicate actions, decisions, and reasoning to the team; get buy in.
  4. Drive implementation; make changes to policies and procedures where necessary.
  5. Provide training to the team together with scripts and templates.
  6. Mentor and manage changes; address concerns and provide support when needed.
  7. Ongoing professional development training.

Empowering Accountants was founded by Dorothy Christopoulos after working exclusively with accounting firms for over 20 years.  We provide practice management support for firms in the areas of debtors, workflow, WIP and strategic problem solving.  Our approach is very hands-on to ensure that changes are lasting and results focused.

We support firms by combining specialist solutions with implementation, team training and mentoring.  Lasting change can only be achieved if the team understands the changes and are supported in the implementation process.

Empowering Accountants provides recommendations, actions, accountability, training and mentoring to implement change in accounting firms. We drive the process, so that you don’t have to. We have observed that results improve when accountants receive training in essential skills and are provided with scripts to deal with challenging client conversations.

Proven steps to great results:

  1. Diagnose the problems at their source and identify recommendations.
  2. Decide on actions, priorities, and timing.
  3. Communicate actions, decisions, and reasoning to the team; get buy in.
  4. Drive implementation; make changes to policies and procedures where necessary.
  5. Provide training to the team together with scripts and templates.
  6. Mentor and manage changes; address concerns and provide support when needed.
  7. Ongoing professional development training.

Facilitator

Dorothy Christopoulos

Dorothy Christopoulos

Master of Marketing, BEcon

Dorothy specializes in solving the day-to-day practice management problems of accounting firms. After working for several firms (including PWC) as an accountant, Dorothy started her own consulting firm in 1990. After 10 years coaching SMEs, she transitioned to working exclusively with accounting firms in 2000. Since then, she has worked with hundreds of firms to solve problems and implement change.

 

As a result of working closely with principals, partners and staff of firms to achieve specific targets, Dorothy realized that many accountants knew what was expected of them but many didn’t have the skills to deliver. To meet this need, she started writing and presenting soft skills training in the areas of Workflow Management, Client Management, Communication and Practice Management. Dorothy also designs bespoke training for individual firms and their specific needs. Organisations that Dorothy has worked with in the past include Chartered Accountants Australia and New Zealand, RSM Australia PKF and BDO.
Dorothy’s mission is to help accountants achieve a work/life balance.